It is important that, as soon as you become aware of any incident that could lead to a claim against this Policy, they contact the Qdos legal telephone advice line. Failure to contact the advice line at the outset, and then follow the advice given, could, in some circumstances, lead to a claim being rejected or restricted.

Details of how to contact the Qdos legal telephone advice line can be found below.

Upon acceptance of the claim, depending on the type of claim, Qdos will either instruct a panel solicitor to deal with the claim or will deal with the claim themselves. Where a panel solicitor is appointed, Qdos will provide written details of the solicitor. The solicitor will then contact you directly. Fees incurred, either by Qdos or a panel solicitor, will be paid directly by the insurer. You will be asked to pay the VAT element if they are VAT registered. This is a claims made insurance; all claims must occur and be notified to Qdos during the Period of Insurance.

Qdos legal telephone advice line

Members of the FPB have telephone access to Qdos consultants, who are available to assist you with practical advice on any of the following issues:

Tax and VAT
Employment
Health & safety
General legal issues

This service is available 24 hours with the exception of claims notifications which can be made weekdays between 8:30am to 5:30pm.

To access this service:

Step 1
Please call 0845 612 0880.

Step 2
Please quote your policy number.

If you wish to purchase the Enhanced Legal Expenses Insurance click here.